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Advisories and Guest Updates

Guest safety and comfort are top priorities at the resort. Stay updated on the latest conditions.

Updated Monday, May 21, 2018 at 9am Hawaii Time. 

Current Status

Hilton Waikoloa Village is open and ready to welcome you!

 

As of Monday, May 21, 2018, skies are sunny, clear and blue over Waikoloa, Hawai'i.

 

The County of Hawaiʻi is monitoring lava and seismic activity in the Puna district of the Island of Hawaiʻi and Hawai'i Volcano Observatory is monitoring eruption activity at Hawai'i Volcanoes National Park. Both of these areas are located about 100 miles from Hilton Waikoloa Village. To provide perspective on the distance:

  • 102 miles - Hilton Waikoloa Village to Hawai'i Volcanoes National Park
  • 95 miles - Los Angeles, CA to Santa Barbara, CA
  • 95 miles - New York City, NY to Philadelphia, PA
  • 95 miles - Dallas, TX to Waco, TX
  • 92 miles - Chicago, IL to Milwaukee, WI
  • 87 miles - San Francisco, CA to Sacramento, CA

 

There is NO IMPACT on resort operations. There is also NO IMPACT to airport operations at Kona International Airport. No effects of volcanic activity, such as earthquakes, lava or volcanic ash are affecting or expected to affect anywhere near the resort area. We are fully open and ready to welcome all guests.

 

Air quality on the island of Hawai‘i remains largely unchanged with this situation. Air quality in the immediate area where the lava is flowing can be hazardous (SO2-sulfur dioxide), and officials are continuing to monitor air quality.

 

To view SO2 conditions in real-time across the state, visit http://www.hiso2index.info/. For statewide Air Quality, visit Air Now at https://bit.ly/2I33ixd (data and forecasts courtesy of the Hawai‘i Department of Health – Environmental Health).

 

For visitor updates: hawaiitourismauthority.org/news/special-alert/

For government updates: www.hawaiicounty.gov/active-alerts/

 

To understand why there is no impact at Hilton Waikoloa Village:

  • Hilton Waikoloa Village and Kona International Airport are located on the Western coast of the Island of Hawaiʻi. The Island of Hawaiʻi is over 4,000 square miles in size and is the largest island in the United States. The Island of Hawaiʻi is larger than Puerto Rico.
  • Hawaiʻi Volcanoes National Park is located on the Eastern coast of the island, 100 miles, or 2 hours away by car from Hilton Waikoloa Village. Guests from the hotel must travel past several mountains (including Mauna Kea and Mauna Loa, two of the largest mountains on Earth) to reach the opposite side of the island, where Hawaiʻi Volcanoes National Park is located.
  • Island trade winds, which are the predominant weather pattern, keep volcanic haze and gases to the south of the island. The resort typically enjoys fresh breezes off the North Pacific and Kohala mountains.
  • Kīlauea Volcano at Hawaiʻi Volcanoes National Park has been continuously erupting since 1983, with no impact to resort or airport operations during that time.

 

The resort is preparing relief efforts for the affected communities. Updates will be posted here.

 

Map

 

View at the resort on Friday, May 18, 2018:

View

 

 

 

 

 

Current Guests

Are you currently a guest at Hilton Waikoloa Village and have a question? Send a text message with your full name, room number and arrival date to +1 808 369 9870 (standard messaging/data fees may apply).

TIP: Keep your mobile devices charged to be able to maintain communication and watch for updates.

 

Hawaii County

Civil Defense Alerts (Island of Hawaii)

 

National Weather Service

Honolulu Forecast Office

 

Hawaii Tourism Authority

State of Hawaii Special Alerts (All Islands)

 

Hawaii Visitor Safety

Travel Smart Hawaii - Hawaii Tourism Authority

 

Live Webcams

Ocean Tower
Lagoon Tower

 

Social Media

Facebook.com/HiltonWaikoloaVillage

Twitter @HiltonWaikoloa