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Advisories and Guest Updates

Aloha! The safety, security and wellbeing of our guests and team members is the number one priority at Hilton Waikoloa Village. Stay informed of updates to resort status posted here.

Temporary Suspension Of Operations

As a result of the novel coronavirus (COVID-19), the hospitality industry is experiencing an impact to business that will required our hotel to temporarily suspend operations on April 5, 2020. We are committed to fully restoring operations and look forward to welcoming you again as travel to Hawaii rebounds.  We apologize for any inconvenience and appreciate your understanding during this time.


Hilton Waikoloa Village is currently accepting reservations from July 1, 2020. This date may change as the situation in Hawaii develops. Feel free to book a future stay, since all reservations booked by June 30, 2020 are covered by Hilton's flexible booking policy for peace of mind.

Due to the the suspension of hotel operations and the State of Hawaii mandatory 14-day quarantine for visitors and returning residents, we recommend postponing your trip until the mandate is lifted and operations are restored.

View Hilton's cancellation policies


Virtual Vacation

Many have been looking forward to a relaxing Hawaii vacation, perhaps even the vacation of a lifetime. While a getaway now may not be possible right now, we would like to provide you with a "Virtual Vacation" in the form of live resort views, videos and more. We hope you enjoy these until we are able to welcome you again with our warm Hilton hospitality, Hawaiian-style!